Delete your account

Last updated: 10 October 2026

You can delete your Pique account and the associated data at any time, either from inside the app or by emailing us. The steps are the same in version 2.0 and in earlier versions (1.0.x).

Option 1 — Delete from inside the app (recommended)

1. Open Pique.
2. Go to Profile.
3. Tap Delete Account (at the bottom of the page).
4. Tap Delete Account again and confirm. Deletion is immediate and irreversible.

If you signed in with Apple, you may be asked to confirm with Apple during deletion.

Option 2 — Request deletion by email

If you no longer have access to the app or you cannot sign in, email hello@playpique.com with the subject line "Account deletion request". To help us identify your account, please include:

• The display name you used in Pique.
• The Apple Sign-In or Google Sign-In email address you used to sign in (if any).
• An approximate date you created the account, if you remember.

We will confirm receipt within 7 days and complete the deletion within 30 days. If we cannot match your request to an account, we will let you know what additional information would help.

What gets deleted

• Your sign-in account (Firebase Authentication).
• Your profile (display name, avatar, owned chapters) and your Grace Day purchase records.
• Your Daily Thread couple link — the couple record, including anniversary dates and the Grace Days balance saved on it — and its reveal records.
• Your Realtime Database user record and your daily AI scoring count.
• Your account's data on the device you delete from (history, anniversary dates, question history).

What may not be deleted immediately

• Active game rooms — if you are in a Couples Journey or two-phone game room (or, in 1.0.x, a Roast Mode or Open Book room) when you delete your account, that room's temporary state may persist briefly until the scheduled cleanup job removes it (within about 2 hours of the room's creation).
• Purchase records — Apple, Google, and RevenueCat may retain purchase records as required for transaction history, refunds, fraud prevention, tax, and legal compliance. These records are held by those providers, not by Pique.
• Backups — short-lived database backups may contain a copy of your data for up to 30 days before they are overwritten.

What about my purchases?

Deleting your Pique account does not refund past purchases. Refund requests must be made directly to Apple (reportaproblem.apple.com) or Google Play (support.google.com/googleplay). Chapters you previously purchased on the same Apple ID / Google account remain available if you create a new Pique account on that same store account in the future. Unused Grace Days are lost.

Questions about deletion or your data: hello@playpique.com